Terms and Conditions

 RESERVATIONS AND PAYMENTS

  • USD bookings will be invoiced at the current bank selling rate of the day. The invoiced amount will be honoured until the balance payment is due. Should balance payment not be recieved on the stated date upon the invoice African Bookings will re-invoice at the current rate of exchange and all payment differences must be paid by the booking party. 
  • All bookings confirmed in writing with be considered as confirmed and will be subject to terms and conditions including cancellation policies.
  • In order to confirm a safari booking a 25% deposit is due on confirmation (There are some exceptions whereby certain tour operators require a 50% deposit - We will however notify you if this is the case). This 25% deposit is due within 7 days of confirmation of travel arrangements. Upon receiving the 25% deposit we will furnish you with a receipt of payment. Failure to pay the 25% deposit within 7 days of acceptance of travel arrangements will result in an automatic cancellation of your travel arrangements. We will accept no responsibility for inability to reinstate your reservation. Should balance payment not be received on due date as stated on invoice African Bookings accepts no responsibility for cancellations imposed by accommodation establishments or suppliers.
  • If African Bookings is not handling your complete travel arrangements it may be necessary for you to furnish us with a copy of your arrangements. The Company cannot be liable for any penalties or losses incurred as a result of voluntary or involuntary changes to transportation schedules.

  • Balance payments are due no later than 60 days prior to date of travel. Should the balance have not been received by that date, African Bookings shall be entitled in its discretion to treat your reservation as cancelled, and consequently to forfeit such part of the advance payment as determined solely by the Company

  • Any reservations made 60 days in advance of travel will require full prepayment.

  • African Bookings will not provide tickets, coupons, vouchers or documents until full payment has been received. Pre-paid vouchers are to be presented to establishments as proof of payment. It is the clients responsibility to check inforamtion printed on pre-paid vouchers is correct. Should information expressed on pre-paid vouchers not be correct please notify African Bookings before travel departure date so bookings can be amended accordingly. Pre-paid vouchers are proof of travel arrangements booked through African Bookings as the Tour Operator. Pre-paid vouchers are proof of travel arrangements. Any unused travel vouchers can not be returned to African Bookings for refunds. Amendments and extensions, other than those expressed on travel pre-paid vouchers, will be for clients account and expense.

  • Itineraries will be provided to clients as the discretion of African Bookings however this is not proof of travel arrangements - Please refer to tour vouchers (Pre-paid vouchers) for travel arrangements. Itineraries and information expressed on this document are for clients use only and information such as GPS coordinates, maps etc can change according to establishments discretion. It is the clients responsibility to check all information is correct

  • Acceptance of quotations and invoices includes accceptance of African Bookings Terms and Conditions. By entering into any agreement whether written or verbal or implied for the booking of services through the Agency all parties shall be deemed to have agreed to accept and abide by the terms and conditions as described here and as amended from time to time by the Agency and as prevalent at the time of the making of the agreement.

  • No client will be permitted into the field without payment in full being received by African Bookings.

  • All flight tickets are usually non - refundable and this can only be confirmed by airlines. Special airfares are capacity controlled and often sold out months in advance. In addition, many accommodations offered by the Company have limited capacity. It is essential to make reservations well in advance to ensure your preferred arrangements. Flight rates increase daily and are not controlled by African Bookings, Flight rates are held on a 24 hour basis, should payment not be recieved for flight bookings upon invoicing, African Bookings will not be held liable for flight rate increases and flights will be rebooked upon reciept of payment. An invoice for the cost diffrerence will be provided to all clients. Clients will be held liable for rate differences and will be required to pay full amount before tickets and vouchers can be issued.

  • Any cancellation of a booking must be in writing and shall only be effective upon its acknowledged receipt by the Company. If written notification is received prior to 8 weeks before departure, your deposit is forfeited. If your cancellation is made within 8 weeks of departure, full cancellation charges will be levied.

  • If you are a "no show," African Bookings shall be entitled to treat your reservation as cancelled without having given the African Bookings any notice. (Please note that if the reason for cancellation falls within the terms of any holiday insurance policy held by you, such charges will normally be refunded by the insurance company, subject to the terms of the insurance)

  • No refunds are given:(1) for lost travel time or substitution of facilities, (2) for itineraries amended after departure, (3) for circumstances arising beyond the African Bookings control, necessitating alternative arrangements being made to ensure the safety and/or further participation and enjoyment of your program, (4) if you do not appear for any accommodation, service, sightseeing or trip segment without notifying African Bookings, or (5) if you leave your program after it has begun, or miss any scheduled sightseeing, activities, meals or accommodations, (6) if you suffer loss of services or inconvenience as a result of traveling without the correct documentation, including passports, visas and inoculation certificates.

  • Please note that all rates stipulated are correct at time of quotation however may change according to circumstances out of our control.

  • In circumstances where African Bookings permits an entire invoice to be paid in one currency (e.g. when an invoice has both USD and ZAR amounts due), the payment must be made within 24 hours based on this invoice. When credit card payments are processed, the exchange rate is based on the Bank Selling Foreign Currency rate of exchange offered by First National Bank and as calculated on FNB's Forex Currency Converter tool at the time and date of transaction. Failure to pay within the prescribed period, will necessitate a new invoice being generated, due to exchange rate fluctuations. An Admin Fee of between 3% to 5% is charged under these circumstances.

  • Please note: Wherever the individual operators cancellation policies are more onerous than the above, then that policy will apply instead. We reserve the right to make changes as and when this is necessary for business reasons.

Cancellation charges expressed as a percentage of the tour price are charged as follows:

  • More that 8 weeks notice - deposit forfeited (25% of tour fare)

  • Less that 8 weeks notice - deposit 25% plus 30%

  • Less than 4 weeks notice - 100%

     
 
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